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ProCall Enterprise

Unlimited communication 

Maximum flexibility for business process integration

ProCall Enterprise means company communication without compromise: It combines all important communication channels in one application, enables location and device-independent communication, and offers a wide range of expansion and integration options that allow you to fully embed your communication in your business processes. Unique in the market. The result: satisfied employees, excellent customer service, and high work quality and productivity.

Maximum flexibility. Maximum integration. Your benefits.

 

  • Presence synchronization with Microsoft Teams
  • Provision of customer data from ERP, CRM and industry systems in the call window
  • Integration of unified messaging services (fax, voice mailbox and SMS)
  • One-click switching in online meetings
  • Website contact portal for customers with text, audio and audio/video chat
  • Parallel connection of different telephone systems from various manufacturers (cloud or on-premise)
  • Using the ProCall client without a VPN connection

In the ProCall Enterprise variant, our application has a wide range of expansion and integration options that take your internal and external corporate communications to a new level.

With ProCall Enterprise you make your communication completely independent of work location and time and create the perfect basis for modern and flexible workplace & working time models.

The most important functions of ProCall Enterprise
Presence Management

 

With ProCall Enterprise, you always have an overview of the availability of your ProCall contacts with the rotating "CAP" - even with poor color vision. Thanks to the integrated calendar and MS Teams synchronization, availabilities are set automatically. However, current status messages, such as breaks, can also be set directly in ProCall itself. This way you can always choose the most appropriate communication channel for a contact depending on the situation!

See for yourself! (YouTube Video)

ProCall for Microsoft Windows

 

The possibilities with ProCall Enterprise are numerous. You create transparency and flexibility in your communication. Both internally with colleagues and externally with customers, suppliers and other stakeholders. Get an overview of the face and the user functions of the ProCall user client and learn how ProCall supports your business in a meaningful way.

More about ProCall for Windows

ProCall App for iOS & Android

 

ProCall Mobile is a smartphone and tablet app for iPad, iPhone and Android. The app contains selected ProCall functions so that you always have access to your office phone number, your business contacts and all communication functions even when you are on the move. The ProCall Mobile App is available for download free of charge from the Apple App Store and the Google Play Store.

More about Mobile Apps

The most important integrations with ProCall Enterprise
Integration of customer data

 

With ProCall Enterprise, you digitize your communication and integrate it into your business processes. For example, with the help of the MetaDirectory, several external systems such as ERP or CRM can be linked in parallel and customer data can be retrieved.  

See the YouTube video

Microsoft Teams Integration

 

The integration of ProCall Enterprise in Microsoft Teams enables mutual reconciliation of presence and call status. This completely avoids mutual disruptions, such as calls during ongoing (online) meetings.

Learn more about Teams integration

ProCall Meetings Integration

 

ProCall Meetings is fully integrated into ProCall Enterprise as an add-on. This means you can schedule an online meeting directly from ProCall Enterprise and send an invitation with a link to the online meeting or start an online meeting on an ad-hoc basis.

Learn more about integration with Meetings

ProCall Enterprise – advanced, proven, secure.

In October 2022, we released the 8th generation of ProCall Enterprise. The first one dates back to 2000. For more than 22 years now, we have been continuously developing our unified communications software along the latest technologies and needs of our customers. We are experts in enterprise communications and drivers in the German ICT market.

For you as a customer, this means: With ProCall Enterprise, you receive a sophisticated software that is always state-of-the-art, is used by hundreds of thousands of users every day, and far exceeds all security-related requirements.

And: You can be sure, we are not a one-hit wonder and will continue to develop and expand ProCall Enterprise over the next 20 years!

Add-ons, specifically for ProCall Enterprise

NEW: ProCall Voice Services

Business telephony from the cloud with

Learn more

ProCall Meetings

Online meetings and video conferences with

Learn more

ProCall Analytics

Analysis of the communication behavior with

Learn more

Expand ProCall!

 

ECSTA series

The ECSTA series enables the connection of telephone systems from different manufacturers.

Learn more

 

MetaDirectory

The integration of contact data with the help of MetaDirectory creates the basis for business process integration.

Learn more

 

ixi-UMS

ixi-UMS enables the additional use of fax, voice and SMS.

Learn more

Information

Here you will find information material about the product and links to technical articles about e.g. setup and commissioning.

 

Information on ProCall Enterprise

Your contact partner

Learn more about the new version, how to use it and about upgrade and crossgrade procedures from other product versions. Feel free to contact me.

 

 

Robert Weiß

Robert Weiß

Senior Director Sales DACH

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